FAQ Page

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Frequently Asked Questions

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Of course you can! Suppose you have many images which you want to process, to build your confidence on us and to know our quality send us one or two images; we’ll make it done at free of cost. Moreover, we have our sample images done at our website from where you can download and check the quality. You are totally risk free here because first you’ll check the services we provided for you and then quality and then you will pay.

[/accordion_toggle][accordion_toggle title=”How does my FTP account safe and secure?”]

We create FTP accounts for every single customer using unique user name and password so you can rest assured.

[/accordion_toggle][accordion_toggle title=”Are my images safe with CEI?”]

You are 100% guaranteed in case of safety of your images. Each personnel of our organization have signed a non-disclosure agreement and they are committed by themselves to not taking any images out of the workplace or using any other further purpose. In order to inbound and outbound security our whole process is also protected by firewall also we use the updated antivirus protection for every computer.

[/accordion_toggle][accordion_toggle title=”If ther is any chance for my images to be used for commercial purposes?”]

Exactly not, your images will be destroyed while your task will be completed. It’s guaranteed that your images won’t be sold, shared or used by third parties without consent.

[/accordion_toggle][accordion_toggle title=”What format will the final images be?”]

We can provide almost any kind of format depending on requirements. In case of clipping path we’ll use JPG format other than we’ll use PSD, PNG or TIFF whether you need masking related services. Have you got anything in your mind? Just inform us which format you require.

[/accordion_toggle][accordion_toggle title=”What type of files do you accept?”]

Whatever the file it is like JPG PSD, PNG or TIFF, just feel free to send us. Due to save time JPG is our recommendation if it could fulfill you requirement. Please just inform us what is best for you.

[/accordion_toggle][accordion_toggle title=”How can I receive a quotation and how will it take time ?”]

Here you can visit quote request page. Upload your images then fill up the form and submit it the see a reply within one hour.

[/accordion_toggle][accordion_toggle title=”Whether I’m not happy with a completed image then what’ll happen?”]within estimated time. Here you are safe from ANY sort of extra payment hassle[/accordion_toggle][accordion_toggle title=”Is there any size limitation?”]

you can send us as many as pictures you want but mind it that our on-line up loader can’t upload more than 64MB for each file but you can upload many smaller files which you need at once. Whether you have a file more than 64MB you need to use the FTP system.

[/accordion_toggle][accordion_toggle title=”What are your working times?”]From Monday 7 am to Sunday 7 am we are open 24 hours a day. Just try us ![/accordion_toggle][accordion_toggle title=”What’s the duration of job to be finished?”]

The complexity and quantity measure the time limit of your project ; When we receive your order or request for a quotation then we will let you know the turnaround time. You can expect a delivery within 24 hours in most of the cases; But for the smaller jobs as for 5, 10 or 20 images can be sent in up to 6 or 12 hours. We realize sometimes the job is urgent and we want to support you as much as we can in this regard. Just let us inform and we will give you the privilege.

[/accordion_toggle][accordion_toggle title=”Is there a minimum order requirement?”]

Colour Experts International does not believe in the minimum or maximum Size. Size doesn’t matter to us just send your images and we’ll give you smart solution through which you can get great results.We believe small business are as important as big ones.

[/accordion_toggle][accordion_toggle title=”How do I send and receive my images?”]

We always try make it simple and easy for you arranging few options for uploading and downloading your images by our developers. To learn the options Click Here.

[/accordion_toggle][accordion_toggle title=”What’s my mode of payment ?”]There are many clients who send us ongoing task through out the year. If it is happened for you then you can set up a weekly or monthly payment system.[/accordion_toggle][accordion_toggle title=”How can you guarantee your work?”]

Our DPT professionals who are well trained for doing your jobs have several years of experience in customer support guarantee the excellent quality of their job. Before sending your task it’ll be checked for three times. In order to build a long term customer relationship we are ready to do everything we can for you

[/accordion_toggle][accordion_toggle title=”How can you provide such low prices?”]Basically we are located in low labor cost based region where our in house skilled DPT personals are always working for the perfection of quality. Their outstanding performance allows us to serve more clients as well as offering more competitive prices.[/accordion_toggle][accordion_toggle title=”How do I pay Clipping Path Experts BD ?”]

First of all you’ll receive your done work and then revise it. Once you are satisfied with our service then we’ll send you the invoice with details you need to pay together with a link. Also you can login your account to see your invoice then make sure your payments. For ongoing work you can set up a monthly payment scheme. Normally we accept Paypal, Visa, MasterCard, Visa Electron, AMEX, Direct Debit or Solo.

[/accordion_toggle][accordion_toggle title=”How do I place an order?”]

If you are new then Sign up for a free account and it’ll cost not more than 2 minutes. By using your user name and password Login to your account. Submit the Order form uploading your images. Do you need more help ? Learn more just after placing an order

[/accordion_toggle][/accordion][/vc_column][vc_column width=”1/3″][heading type=”3″]WHAT OUR CLIENTS SAY[/heading][testimonials type=”slider”][heading type=”4″]OUR TRAINING VIDEOS[/heading][embed_media]http://vimeo.com/63804783[/embed_media][/vc_column][/vc_row][vc_row][vc_column][space height=”70″][/vc_column][/vc_row]